At JALPAI.IN, we value the trust you place in us when sharing your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

When you visit our store, we collect certain information to provide a seamless shopping experience:

• Personal Information: Name, shipping address, billing address, email address, and phone number.

• Payment Details: We use secure third-party processors. We do not store your full credit/debit card information on our servers.

• Device Information: IP address, browser type, and cookies to help us understand how you interact with our site.

2. How We Use Your Information

We use your data to:

• Process and fulfill your jewelry orders.

• Coordinate returns and pickups as per our policy.

• Communicate with you regarding order updates or promotional offers (if opted in).

• Improve our website functionality and prevent fraudulent activity.

3. Sharing Your Information

We only share your information with third parties that help us operate our business, such as:

• Shipping & Courier Partners: To book your pickups and deliver your jewelry.

• Payment Gateways: To securely process your transactions.

• Analytics Providers: To help us understand customer behavior.

We do not sell your personal information to third parties for marketing purposes.

4. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, or disclosed. All sensitive data is encrypted using Secure Socket Layer (SSL) technology.

5. Cookies

We use cookies to maintain your shopping cart session and to personalize your experience. You can choose to disable cookies through your browser settings, though it may limit some features of our website.

6. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise these rights, please contact us at the email below.

7. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the website.

Contact Us

If you have questions about our privacy practices, please contact us at: info@jalpai.in